10 Common Mistakes to Avoid When Renting a Car in the UK
Renting a car in the UK can unlock a world of possibilities, whether you’re navigating quaint countryside villages, tackling scenic coastal drives, or simply getting from point A to B with ease. But let’s face it—there’s a lot to consider, and it’s easy to trip up on some of the finer details.
1. Ignoring the Fine Print
Let’s start with the least glamorous part of renting a car: reading the terms and conditions. Skipping this step might seem tempting, but it can cost you dearly.
The fine print often contains crucial details about mileage caps, additional driver fees, charges for not refuelling the car, and security deposits. Some companies even have restrictions on where you can take the car—imagine the shock of being fined for driving into a neighbouring country!
Insider Tip: Before signing anything, ask the rental agent to walk you through the key terms. If you’re booking online, look for a summary of important conditions. A few minutes of effort now can save you from a nasty surprise later.
2. Not Inspecting the Car Before Driving Off
You’re excited to hit the road, but hit the brakes! Before you drive off, take a close look at the car. Skipping this step could leave you footing the bill for damage you didn’t cause.
What to Check:
Exterior: Look for scratches, dents, or chipped paint.
Interior: Check for stains, tears, or signs of wear and tear.
Wheels and Tyres: Look out for worn treads or scuffs on the rims.
Lights and Mirrors: Make sure everything is intact and working properly.
Take photos or a quick video of the car’s condition, focusing on any existing damage. If possible, ask a rental staff member to confirm your documentation and to clearly outline their damage policy to you
Pro Tip: Download our free Car Damage Inspection Checklist to keep track of everything!
3. Declining Insurance/Additional Protections Without Understanding the Risks
It’s no secret that rental car insurance can be confusing. Some people decline it outright to save money, but this can backfire if you get into an accident or the car is damaged.
Most rental companies in the UK include basic insurance in terms of a damage waiver, but this often comes with a high excess (the amount you’re liable to pay before insurance kicks in). Excess can range from £1,000 to £2,000 or even more, depending on vehicle.
Your Options:
Purchase excess reduction or zero excess insurance from the rental company.
Opt for independent car hire insurance, which is often cheaper.
Check if your credit card or travel insurance covers rental car damage.
Insider Tip: Always read the fine print on insurance policies to understand exactly what’s covered.
4. Waiting Until the Last Minute to Book
Procrastination rarely pays off when it comes to renting a car. Leaving it until the day before your trip usually means paying higher rates and having fewer options to choose from.
Why Book Early?
Lower prices: Rental companies often offer discounts for advance bookings.
More choice: Popular vehicles (like automatic cars or SUVs) tend to get snapped up quickly.
Less stress: You can take your time comparing options and reading reviews.
Pro Tip: Use price comparison websites to find the best deal, but always double-check the rental company’s official site for exclusive discounts.
5. Overlooking Fuel Policies
Not all fuel policies are created equal, and choosing the wrong one could cost you. In the UK, most rental companies offer one of three options:
Level-to-Level: You pick up the car and return it to the same level.
Prepaid Fuel: You pay upfront for a full tank and can return the car empty.
Full-to-Empty: You’re charged for a full tank but won’t get a refund for unused fuel.
The Best Choice? Level-to-level is usually the most economical option, as you only pay for what you use. Just remember to refuel near the return location to avoid penalty charges.
6. Forgetting to Bring Necessary Documents
Showing up at the rental counter without the right paperwork can be a disaster.
What You’ll Need:
A valid driving licence.
A credit/debit card in the main driver’s name.
Proof of ID.
For UK residents, some rental companies may ask for a DVLA check code to confirm your driving record. You can get this online for free, so don’t forget to sort it out beforehand!
7. Renting the Wrong Type of Car
It’s easy to get tempted by a flashy sports car or settle for the cheapest option without considering practicality. But choosing the wrong car can make your trip far less enjoyable.
Things to Consider:
For City Driving: Opt for a compact car that’s easy to park.
For Road Trips: Go for comfort with a spacious SUV or sedan.
For Groups: A people carrier or minivan might be your best bet.
8. Forgetting to Check Drop-Off Policies
One-way rentals or after-hours returns can come with hefty fees. Always confirm the drop-off location and opening hours when booking.
Pro Tip: If you’re planning a road trip, check for companies that specialise in one-way rentals to avoid unnecessary costs.
9. Not Knowing UK Driving Rules
For international visitors, adjusting to driving on the left can be daunting. Combine that with roundabouts, narrow roads, and congestion zones, and it’s easy to feel overwhelmed.
Top Tips for Visitors:
Familiarise yourself with UK speed limits and road signs.
Watch out for congestion and toll charges in and around major cities and towns.
Practise using a manual car if you’re not used to it, as automatics can be less common and more expensive.
10. Skipping Roadside Assistance
It’s tempting to skip roadside assistance to save a few pounds, but breaking down in a rental car can be a nightmare. Many rental companies offer affordable packages to cover breakdowns, lost keys, flat tyres, and damage to glassware (such as windows and wing mirrors).
Pro Tip: If you already have a personal roadside assistance policy, check whether it applies to rental cars.
Overall…
Renting a car doesn’t have to be a stressful experience. By avoiding these common mistakes, you’ll save money, reduce hassle, and enjoy the freedom of exploring the UK on your own terms.
If you found this guide helpful, don’t forget to check out our free resources, including printable checklists and in-depth car rental guides. And if you’ve got a car rental horror story or a question, share it in the comments below—we’d love to hear from you!
Ready to hit the road? Let’s make your next car rental experience your best one yet.
